Workplace Investigations and Resolution
Independent, fair, and practical support for complex workplace matters.
Workplace issues can be sensitive, high-risk, and emotionally charged. At Ma Collective, we provide independent workplace investigations and resolution support that is fair, thorough, and grounded in procedural fairness - helping organisations respond appropriately while protecting people, culture, and integrity.
We work with community services and government organisations to navigate complex matters with clarity, confidence, and care.
When an investigation or resolution process is needed
Organisations often seek our support when managing:
Allegations of misconduct or inappropriate behaviour
Complaints involving bullying, harassment, or conflict
Complex or high-risk people matters
Situations requiring independent or external investigation
Matters involving senior staff or sensitive dynamics
Early, fair, and well-managed responses are critical to reducing risk and maintaining trust.
Our services
We provide end-to-end support across investigation and resolution processes.
Services include:
Independent workplace investigations
Complaint assessment and investigation scoping
Procedural fairness advice and process guidance
Investigation reports with clear findings and recommendations
Support with resolution pathways and next steps
Our work is objective, balanced, and proportionate to the matter at hand.
Our approach
We approach workplace investigations with care, independence, and professionalism. We work with organisations to:
Ensure processes are fair, defensible, and transparent
Conduct investigations that are timely, respectful, and evidence-based
Communicate clearly with all parties throughout the process
Support leaders to understand findings and implement outcomes appropriately
We are mindful of the impact these processes have on individuals and teams and prioritise dignity, clarity, and respect at every stage.
The difference we make
Confidence that matters are handled fairly and independently
Reduced organisational risk through clear, defensible processes
Clarity for leaders in decision-making and next steps
Trust preserved through respectful and transparent approaches
Related services
People Management & Performance Guidance – Early support to address issues before escalation
Quality & Practice Audits – Ensure policies and procedures support fair workplace practices
Leadership & Capability – Strengthen leader confidence in managing complex people matters
Explore what’s possible
Workplace investigations don’t need to feel adversarial or overwhelming. With the right approach, they can bring clarity, fairness, and resolution. Let’s explore how we can support your organisation.